JPack provides FREE next-day truck shipping services for orders over $300, within a 35-mile radius of our company for orders over $500 within a 50-mile radius (Orange County, Los Angeles County, San Bernardino County, Riverside County and more).

Orders will be delivered directly to your warehouse the very next day, hassle-free! Orders that do not exceed $300/$500, can be picked up via will call or shipped for a fee. Customers can also do same day will-calls for the “Featured specialty Products.”

Under 35 miles away: $20
35 to 50 miles away: $35

We offer our products to out-of-state companies and those not within our 50-mile shipping radius. Unfortunately, we do not provide national or international shipping services. Those orders will have to be will called at our office.

JPack accepts cash and business checks. We currently do not accept credit card or debit card payments.

Orders of our “Featured specialty products” (stretch film, tape, mailers, shipping peanuts, and bubble wrap) can be will called at any time, while orders of boxes and other products need a bit more preparation and will generally be ready for will call or shipment the following day. Those using our truck-delivery services will receive their products the very next day.

We would be more than happy to help you clear up any confusion during the shipping and packaging process! It’s our job to ensure our customers have a painless experience. Simply contact us and inform us of your problems and our employees will do everything in their ability to help.

JPack does not have an order minimum requirement. However, please note that some products require customers to meet a minimum quantity. For example, boxes are sold in bundles and tape are sold in boxes.

We allow for returns for most items (unfortunately we cannot take custom-made items back). Any corrugated products, however, we will have to charge you a small restocking fee. If a product is defective, just let us know and we’ll be more than happy to replace the product or offer a full refund.

Yes. To request a custom-sized or custom-designed box, make a special note in the “Quotations” page and we will provide a sample to confirm it’s fit. Once the customer is satisfied with the fit and pricing, we will proceed to manufacture the order. We can also print company logos onto your shipping boxes for a fee.
Our customers who are repeating past custom-sized box orders can simply place the order through the “Order Now” page. Custom-sized box orders will be ready in several days.

Customers who would want to purchase products as a distributor would have to call our office and make a special
request.

New JPack customers’ payment terms are generally “due upon receipt.” Net payment terms will be up for negotiation following a number of successful transactions, in which a credit reference may be requested.

We have a much larger variety of products for every aspect of the packaging and shipping process. Our website
catalogs only the most popular and widely used items. Feel free to send us an email (Questions@jpackusa.com)
or call in (909) 598-7229 regarding any products you may need.

We are open from Monday to Friday, 8:30 A.M. – 5:30 P.M. Orders placed on Fridays will be shipped on Monday